Thursday 4 February 2010

New delivery terms and conditions

We have now formally amended the T & C in line with recent EU delivery issues.

It's offically, five working days delivery time in the UK, up to six weeks in the EU and 8 to 10 weeks for the rest of the world.

Here's a screenshot of the new website Terms and Conditions at www.prestigewhisky.com :



UK Orders :

All of our mainland UK orders regardless of number of bottles have a flat charge of £ 8.95 per order

Delivery is usually within five working days. However, because some of our products are bottled to order it can take a little longer (perfection takes a little time). We will keep you fully informed if this is the case. Free gift cards are available if a present is going to take a while - contact us for full details.

Due to the nature of the whiskies we stock, limited bottlings and rare whisky can become unavailable very quickly. This is often outwith our control and we will always let you know as soon as we can when this happens following any order.

Please note that the 'Silver' Range is only available to UK purchasers.

Overseas Orders :

All Western EU/non mainland UK orders (e.g. Channel Islands, Northern Ireland etc) are £ 24.95

Other European orders will cost £ 29.95

European orders can take up to six weeks for you to receive your whisky. This is outwith our control and would ask you to bear this in mind when making your order.

Shipping to the USA and Canada costs £ 49.95

Other Worldwide orders £ 59.95

Orders outside the European Union can take between eight and ten weeks for you to receive tour whisky. This is outwith our control, please bear this in mind when making your order.

Please note that our silver range is only available to UK based customers.

For more information and details of extra insurance you can purchase let us know.

For orders to the USA, Russia, China and India we strongly recommend your purchase additional shipping insurance that we can provide you with.

Prestige Whisky work with an extremely professional courier business and will provide proof of dispatch upon request - please remember that we can't be held responsible for overzealous customs officials!

Please note that the payment of any levies,taxes or import charges for your orders destination country are the responsibility of the purchaser and Prestige Whisky in no way accepts this liability.

Where we think there may be issues as above we will get in touch to discuss the best options prior to dispatching your purchase.

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